vc789 of Use Terms and Conditions

These Terms & Conditions ("Terms") vc789 platform and all of its services. By creating an account or using any service on vc789, you automatically agree to these terms.

These Terms have been prepared in English for the convenience of users in Bangladesh. vc789 reserves the right to update these Terms at any time. You will be given appropriate notice before any changes take effect.

To open an account and use our services on vc789, you must meet the following eligibility criteria:

• You must be at least 18 years or older must be.
• You must reside in a country or region where online gaming is not prohibited by law.
• Each individual is only allowed One account open.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Accounts may not be opened in the name of, or on behalf of, a third party.

Password & Account Security

You are solely responsible for keeping your account secure. Never share your login credentials with anyone. If you suspect unauthorized access to your account, immediately contact vc789 Support. Use a strong password and change it regularly.

As a responsible and licensed platform, vc789 Know Your Customer (KYC) process. This is essential for anti-money laundering compliance and the protection of minors.

When is verification required?

• Before making your first withdrawal.
• When total deposits exceed a specified threshold.
• Unusual activity detected on the account.
• Vc789 may request verification at any time.

What documents may be required?

• Proof of Identity: National ID (NID), passport, or driving licence.
• Proof of address: Bank statement or utility bill (within the last 3 months).
• Payment Verification: Screenshot of the Mobile Banking/Nagad/Rocket account used.

Withdrawals may be placed on hold until verification is complete. However, vc789 makes every effort within 48 hours to complete KYC verification.

Transactions on vc789 are simple, fast, and secure. We support the most popular payment methods in Bangladesh.

Deposit

• Minimum Deposit: BDT 500।
• Supported methods: Mobile Banking, Nagad, Rocket.
• Deposits are generally credited to your account instantly.
• Deposits from third-party accounts are not accepted.

Withdraw

• Minimum Withdrawal: BDT 500।
• A separate daily maximum withdrawal limit may apply.
• Generally 15 minutes to 24 hours for the process to be completed.
• KYC verification is mandatory before your first withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.

Vc789 regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which you should read carefully before claiming.

General Bonus Terms & Conditions

• Wagering Requirement: Each bonus requires a minimum wagering amount before withdrawal (typically 5x–30x).
• If wagering requirements are not met within the specified timeframe after claiming a bonus, the bonus will be forfeited.
• Claiming bonuses from multiple accounts on the same IP address or device is not permitted.
• Vc789 reserves the right to cancel any bonus in cases of suspected fraudulent claims.
• Bonus balance cannot be withdrawn directly — it is for gaming use only.

Welcome Bonus

New members can receive a bonus on their first deposit 100% Bonus up to the maximum applicable limit. Separate wagering requirements apply to this bonus. See the Promotions page for full details.

Across all games on vc789 RNG (Random Number Generator) technology is used, certified by third-party auditors. This ensures that every game outcome is completely random and unbiased — with no manipulation of any kind.

Responsible Gaming Commitment

Vc789 believes gaming should be a healthy form of entertainment. That's why we give every player access to the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly limits.
• Session Limit: Decide in advance how long you will play.
• Self-Exclusion: Take a break from your account for a set period if needed.
• Reality Check: Review your gaming time and spending at regular intervals.

If you feel that gaming is having a negative impact on your life, please reach out to our Responsible Gaming Read the page and get support.

To keep the vc789 platform safe and fair, certain activities are strictly prohibited. Any of the following will result in immediate account closure and possible balance forfeiture:

• Creating or operating multiple accounts.
• Registering or completing verification using false information.
• Exploiting the bonus system for unfair advantage (Bonus Abuse).
• Initiating chargebacks or attempting payment fraud.
• Hacking, using bots, or automation tools on gaming software.
• Gaming on behalf of, or for the benefit of, a minor.
• Using vc789 for money laundering or facilitating illegal financial transactions.

Vc789 may temporarily suspend or permanently close any account under the following circumstances:

• Violation of these Terms.
• Failure to complete KYC verification or providing false information.
• Extended account inactivity (more than 36 months).
• Self-exclusion at the user's own request.
• Directives from regulatory authorities or legal obligations.

Vc789 will generally notify users before closing an account. However, in cases of serious violations, the account may be closed without prior notice.

Vc789 takes the protection of your personal information very seriously. We 256-bit SSL Encryption to keep all data secure. Your personal information is never sold or shared with third parties.

To learn more about how we collect, use, and protect your data, please read our Privacy Policy Read.

• Information provided during registration and KYC is used solely for service delivery and legal compliance.
• You can opt out of marketing communications at any time.
• Contact support to view or delete your information.

Vc789 always strives to deliver the highest quality service. However, our liability is limited in certain circumstances:

• Vc789 is not liable for any losses caused by technical issues, server downtime, or internet disruptions.
• Vc789 is not directly responsible for transaction delays caused by third-party payment providers.
• Vc789 is not liable for losses resulting from a user's own negligence or sharing of account credentials.
• Vc789 will not be held liable for service disruptions caused by unforeseen natural disasters or government directives.

That said, vc789 always makes every effort to resolve issues as quickly as possible and minimize any inconvenience to users.

Vc789 reserves the right to modify these Terms & Conditions, in part or in full, at any time. When changes are made:

• Users will be notified via email or the platform prior to any significant changes.
• The effective date of any updated terms will be clearly indicated.
• Continued use of the platform after the notice will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, please contact support to close your account.

The date of the latest update is always shown at the top of this page. We recommend checking back regularly.

Vc789 believes every user's complaint deserves a prompt and fair resolution. Our complaint process:

• Step 1: Reach out to our support team via live chat or email.
• Step 2: Escalation to senior management if support is unable to resolve the issue.
• Step 3: Neutral arbitration through a regulatory authority if needed.

Our support team is available 24/7, 7 days a week.