Gaming is for entertainment purposes only. Not for those under 18. Never bet more than you can afford to lose.
At vc789, we believe gaming should be a fun and enjoyable pastime — not a source of addiction or financial stress. We're committed to protecting every player. On this page, you'll find all the responsible gaming tools, policies, and support resources you need.
We ensure safe gaming for every player through technology and human support.
Set your own daily, weekly, and monthly deposit limits. Once a limit is in place, it cannot be exceeded — making it one of the most effective ways to protect your budget.
Decide in advance how long you want to play. When the time is up, vc789 will automatically send a session break reminder and encourage you to take a rest.
If you feel you need a break from gaming, activate Self-Exclusion. Your account can be deactivated for a set period or permanently.
Pop-up notifications will appear at set intervals to remind you how long you've been playing and how much has been transacted. This is a great way to stay aware and make informed decisions.
Age verification is mandatory to register at vc789. No one under 18 is permitted to use the platform. You'll also find parental control tips for families here.
Whenever you feel stressed, vc789's support team is ready to help. Reach out via live chat — free of charge and completely confidential.
Responsible Gaming at vc789 is more than just a policy — it's a core part of who we are. We want every player to enjoy gaming as a form of entertainment, not a source of financial or mental stress. On this page, you'll find all the responsible gaming tools, guidelines, and support resources to help you maintain a healthy and safe gaming experience.
Responsible gaming means keeping your play controlled, mindful, and enjoyable — always staying aware of your own limits. At vc789, responsible gaming means:
Online gaming is growing rapidly in Bangladesh, with increasing interest in Sports Betting and casino gaming among younger audiences. In this context, responsible gaming has never been more important. vc789 wants every player to stay safe and enjoy the experience.
Remember: gaming should be fun. If it starts to feel like an obligation rather than enjoyment — that's a warning sign.
Vc789 gives you a range of tools to take control of your gaming experience. Use them to manage your budget and time:
| Limit Type | Description | Time to Take Effect |
|---|---|---|
| Daily Deposit Limit | Set a cap on the maximum amount in BDT you can deposit each day. | Instant |
| Weekly Betting Limit | A cap on the total amount in BDT you can wager in a week. | Within 24 Hours |
| Loss Limit | The game will automatically stop once you have lost a set amount. | Instant |
| Session Time Limit | Decide in advance how long you want to play in one sitting. | Instant |
| Cooling-Off Period | Take a break for 1 day to 6 weeks. | Instant |
Log in and go to the "Account" or "Responsible Gaming" menu.
Choose which limit you want to set — deposits, bets, losses, or time.
Set your limit amount and duration, then confirm.
You will receive SMS and email notifications confirming that your limit has been set.
Lowering a limit takes effect immediately, but increasing one requires a 24–72 hour waiting period — this is intentional, to prevent impulsive decisions.
Gaming addiction can creep up gradually — often without you even realizing it. Watch out for these warning signs:
If two or more of the above signs apply to you, don't wait — seek help now. It's not a sign of weakness; it's a courageous decision.
Answer the following questions honestly. If most of your answers are "yes," consider seeking help:
Are you spending more on gaming than your budget allows?
Do you bet more to chase your losses?
Do you find yourself unable to stop gaming even when you want to?
Has gaming changed your sleeping or eating habits?
Are your family or friends concerned about your gaming?
Have you taken out a loan or borrowed money from someone to fund your gaming?
Do you feel restless or irritable when you're not gaming?
Is gaming affecting your work or studies?
If you answered "Yes" to three or more questions, please contact our support team or activate self-exclusion. Your information will be kept completely confidential.
Self-exclusion at vc789 is a powerful tool. If you feel you need some distance, you can deactivate your account for a set period or permanently.
Contact us via live chat or email to activate self-exclusion. Our team will process it within 24 hours. It takes courage to make this decision — and we are here to support you.
Vc789 is a strictly 18+ platform. We take every measure to ensure that minors cannot access or use the platform in any way.
If you become aware that a minor is using vc789, please email [email protected] immediately. We will take prompt action.
Gaming addiction is a real issue, and seeking professional help is completely normal. vc789 is always here for you:
Log in to the platform and speak with our support team at any time. Full confidentiality is guaranteed.
Email us at [email protected]. For anything related to responsible gaming, we'll get back to you within 24 hours.
Visit the vc789 blog for articles, tips, and guides on responsible gaming. Read them yourself or share them with your family.
Seek help from a mental health professional if needed. Gaming addiction is treatable and full recovery is entirely possible.
Asking for help is not a sign of weakness — it takes courage. The vc789 team is committed to standing by you as you work toward a healthier life.